Superior Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Guest house · Madrid · Community of Madrid
Roisa Hostal Boutique
A 50-room boutique hostal on Calle Serrano, steps from the Colombia metro and a short ride from the Santiago Bernabéu Stadium.
- 24-hour reception and express check-in/out
- On-site parking with EV charging
- Soundproofed, air-conditioned rooms
8.5
Great
1678 reviews
Booking.com 8.5 · 1678 reviews
About
Roisa Hostal Boutique
Roisa Hostal Boutique occupies a mid-rise building on Calle Serrano in Madrid’s Chamberí district, about 2.5 km from the Calle Ponzano tapas strip. The 50 rooms are arranged over several floors, with a lift and wheelchair access. Public areas include a 24-hour reception, luggage storage, and a business corner.
The hostal runs a tight operation: check-in starts at 15:00, the front desk never closes, and housekeeping tidies rooms daily. A paid shuttle can be arranged, and the on-site car park has disabled bays and an electric vehicle charging station. Note that pets are not allowed and the entire property is non-smoking.
- No smoking on site
- Wi-Fi
- On-site car park
- Handicap parking
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Spot-on location for metro and stadium — Right by the Colombia metro station and about 1 km from the Santiago Bernabéu Stadium, with numerous bars and restaurants nearby. Calle Ponzano tapas are 2.5 km away.
- Quiet, soundproofed rooms — Rooms come with soundproofing, air conditioning, and heating. Several guests noted the quiet atmosphere, and the property is allergy-free.
- Friendly, round-the-clock service — The 24-hour front desk can handle late arrivals, early check-ins (when possible), and even the occasional 3:45 am coffee request. Express and VIP check-in/out options are available.
- Practical on-site parking — There’s a car park with handicap spaces and an EV charging station, a real bonus in central Madrid. Paid shuttle service can be arranged.
–
Worth weighing
4 to weigh- Dining scores low — The in-house dining option is rated a 6, with one guest noting that breakfast is served at a bakery over the road rather than on-site.
- Check-in window is tight — Rooms are available from 15:00 to 23:59, so late-night arrivals past midnight may need to make special arrangements.
- No pets allowed — The property does not accept pets, which may be a drawback for travellers with animals.
- Limited breakfast options — Guests relying on an in-house breakfast will need to walk to the nearby bakery; there’s no on-site dining beyond vending machines.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Single Room Balcony
- 1 Single bed
- Shower
- Heating
- Balcony
- Air conditioning
Economy Double Room
- 1 Double bed
- Shower
- Heating
- Balcony
- Air conditioning
Deluxe Double or Twin Room Balcony
- 2 Single beds
- Shower
- Heating
- Balcony
- Air conditioning
Junior Suite
- 3 Single beds
- Shower
- Heating
- Air conditioning
Double Room Balcony
- 2 Single beds
- Shower
- Heating
- Balcony
- Air conditioning
Double Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Junior Suite Balcony
- 2 Single beds
- Shower
- Heating
- Balcony
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Parking & Transport
- On-site car park
- Handicap parking
- Electric vehicle charging station
- Paid shuttle service
Comfort & Services
- 24-hour reception
- Express check-in/out
- VIP check-in/out
- Luggage storage
- Housekeeping
- Tours/Ticket assistance
- Grocery shopping service
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Ironing facilities
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
- Parquet floor
Accessibility
- Rooms/Facilities for disabled
- Wheelchair access
- Lift
- Allergy-free rooms
Business & Convenience
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
- Vending machines
- Key card access
- 24-hour security
- Smoke detectors
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 1,678 reviews
Booking.com · 8.5 · 1678 reviews
8.5Verified guest“A well-kept room with a decent size overlooking the city. The staff were excellent and the atmosphere was quiet. The location was magnificent, perfect for getting to Airport T4.”
8.5Verified guest“The rooms are reasonably spacious with a double bed.”
8.5Verified guest“The staff were great with service, helping me at 3:45 am with the coffee machine. The bed was comfortable, and the room was kept super clean every day. Plus, the location is perfect for exploring nearby attractions.”
8.5Verified guest“The breakfast at the bakery over the road.”
8.5Verified guest“The staff was friendly and helpful. My room had a lovely balcony. The accommodation was clean and spacious. The bed offered the most amazing comfort. Plus, the daily housekeeping was a nice touch.”
8.5Verified guest“The location was perfect to explore Madrid, with really comfy beds to come back to after a long day. The staff was quick to accommodate us, even letting us check in early. Plus, it was great being so close to the Metro and the famous stadium.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Santiago Bernabéu Stadium: About 1 km away, walkable in roughly 15 minutes or a quick metro ride. Home to Real Madrid, with tours and a museum on site.
Calle Ponzano: A tapas street about 2.5 km from the hostal, known for its lively bar scene. Reachable by metro or a 30-minute stroll.
Colombia Metro Station: Right by the hostal, on Line 9 and Line 10. Direct links to the city centre and the airport express services.
236 Calle De Serrano, Madrid, Community of Madrid, 28016, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 45 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in runs from 15:00 to 23:59, and check-out is by 11:00. The front desk is open 24 hours, so late arrivals within that window can be accommodated, and early check-in is sometimes possible if rooms are ready.
Is there parking at the hotel?
Yes, there is an on-site car park with handicap parking spaces and an electric vehicle charging station. Parking is available on a first-come, first-served basis.
Are pets allowed?
No, pets are not allowed at Roisa Hostal Boutique. The property is also entirely non-smoking.
Is breakfast served on site?
The hostal does not have its own breakfast service. One guest noted that breakfast is available at a bakery across the road, and there are vending machines on the premises for snacks and drinks.
Is there an airport shuttle?
A paid shuttle service can be arranged by the hotel. The Colombia metro station, just a short walk away, also provides access to the airport via Line 8.
Are rooms air-conditioned?
Yes, all room types include air conditioning and heating, and the rooms are soundproofed for a quiet stay.
The bottom line
Roisa Hostal Boutique delivers a comfortable, well-located base for exploring Madrid, with strong marks for its quiet rooms and helpful staff. The main weaknesses are the modest dining setup and the restricted check-in window. If you’re after a clean, calm room near the metro and stadium, this hostal is a solid pick.
8.5A reliable, service-first hostal near the metro.
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